Help and contact

We are here to help

Call us, write to us, or raise a complaint in the app. A person from our helpdesk replies.

Helpline
Coming soon
Email
Coming soon
Complaints
Raise a complaint in the app
Sign in first. You can follow your complaint there.

We can help with

Signing in, and the code we send to your phone.
Filling in or changing your passport.
An opportunity you showed interest in, and what happens next.
Which IDs you can add, and why we never ask for some.
Your data: seeing it, downloading it, correcting it or deleting it.

Complaints

Sign in and open Help, then Raise a complaint. Our helpdesk replies to every complaint and you can see its progress there. If you are not happy with the answer, or your complaint is about your personal data, you can write to our Grievance Officer.

We never ask you for money

No fee is ever charged to job seekers. If anyone asks you for money in our name, for a job, a course or a call, do not pay. Tell our helpdesk.